FAQs

Effective Date: August 1, 2026

Welcome to the Calirastudio Frequently Asked Questions page. Below are answers to some of the questions we receive most often. If you need additional assistance, please contact our customer support team.

General

What products does Calirastudio sell?

We specialize in men's apparel, including:

• T-Shirts
• Jackets
• Hoodies

Where do you ship?

We currently ship only within the United States.

International shipping is not available at this time.

How can I contact customer support?

You can reach us using the following information:

Email: support@calirastudio.shop

Support Hours:
Monday – Saturday
8:00 AM – 7:00 PM Eastern Time (ET)

Orders

How do I place an order?

Simply browse our products, add your preferred items to your cart, proceed to checkout, enter your shipping and payment information, and complete your purchase.

Can I change or cancel my order?

Yes.

Orders may be canceled or modified before they enter processing.

Once an order has entered processing or has been shipped, changes or cancellations are no longer possible.

Please contact us as soon as possible if you need assistance.

How do I know my order was placed successfully?

After completing your purchase, you will receive an order confirmation email containing your order details.

If you do not receive the email, please check your spam or junk folder before contacting us.

Shipping

How much does shipping cost?

Standard shipping is available for a flat rate of $6.99 per order.

No tax is charged on shipping fees.

How long does shipping take?

Stage	Time
Order Processing	1–2 business days
Standard Delivery	2–5 business days

Delivery estimates apply to business days (Monday–Friday).

Some orders may arrive sooner depending on the delivery location.

Which shipping carriers do you use?

Orders are shipped using one of the following carriers:

• USPS
• UPS
• FedEx

How can I track my order?

Once your order ships, you will receive a shipping confirmation email containing a tracking number.

You can also use our Order Tracking page to check your shipment status.

Returns & Refunds

What is your return policy?

Eligible products may be returned within 60 days after delivery.

Returned items must meet the eligibility requirements described in our Return & Refund Policy.

Is return shipping free?

Yes.

If your return request is approved, we will email you a prepaid return shipping label at no additional cost.

How long does it take to receive my refund?

Approved refunds are generally processed within 7 business days after the returned item has been received and inspected.

Your financial institution may require additional time before the funds appear in your account.

Can I exchange an item?

Yes.

If you need a different size or another eligible product, please contact us.

Exchanges are subject to product availability.

Payments

Which payment methods do you accept?

We currently accept:

• Visa
• Mastercard
• American Express
• Discover
• Shop Pay
• PayPal
• Google Pay
• Apple Pay
• Venmo

Is my payment secure?

Yes.

All payments are processed through secure, encrypted payment providers using industry-standard security measures.

We do not store your complete payment card information.

Products

Will the product look exactly like the website photos?

We make every reasonable effort to display product images accurately.

However, colors and appearance may vary slightly depending on your monitor, mobile device, or browser settings.

What size should I choose?

Please refer to the Size Guide available on each product page before placing your order.

If you need additional assistance, feel free to contact our customer support team.

Website & Privacy

Is my personal information protected?

Yes.

We take reasonable administrative, technical, and organizational measures to protect your personal information.

For more information, please review our Privacy Policy.

Does your website use cookies?

Yes.

Cookies help improve website functionality, remember your preferences, maintain your shopping cart, and analyze website performance.

You can learn more in our Cookie Policy.

Contact Us

If your question is not answered above, please contact us.